Privacy Notice

SAV Properties is aware that you value your privacy and are concerned about the usage of your personal information. We value and respect each and every one of our clients’ privacy, and we will only gather and utilize personal information in the methods outlined above, in accordance with our legal requirements, and in accordance with your legal rights.

1. What Is Covered by This Notice?

This Privacy Information describes how we collect, save, and manage your personal information. It also outlines your legal rights regarding your personal information.

2. Personal Data: What Is It?

The General Data Protection Regulation (EU Regulation 2016/679), sometimes known as the “GDPR,” defines personal data as “any information belonging to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.”
Simply put, personal data is any information about you that makes it possible to identify you. In addition to visible information like your name and contact information, personal data also includes less obvious information like identification numbers, electronic location data, and other online identifiers.

Part 5 below outlines the personal information we utilize.

3. What Rights Do I Have?

We will constantly strive to protect your rights under the GDPR:

a) The right to know how your personal information is collected and used. Everything you need to know should be included in this Privacy Notice, but you may always get in touch with us using the information in Part 11 if you have any questions or would like additional information.
b) The ability to view the personal information we have about you. You will learn how to achieve this in Part 10.
c) The right to have any erroneous or incomplete personal information we hold about you corrected. To learn more, please get in touch with us using the information in Part 11.
d) The right to be forgotten, which is the ability to request that any personal information we may hold about you be erased or otherwise disposed of. To learn more, please get in touch with us using the information in Part 11.
e) The ability to limit, or stop, how your personal data is processed.
f) The ability to object to the use of your personal information for a specific purpose or purposes.the freedom to transport data.

G) This implies that, in many situations, you can request a copy of your personal data to use with another service or business if you have given it to us directly, we are using it with your consent or to fulfill a contract, and it is processed automatically.

h) Rights concerning profiling and automated decision-making. This is not how we use your personal information, and Part 6 goes into further detail on how we use it.

You have the right to file a complaint with the Information Commissioner’s Office if you have any concerns about how we utilize your personal information.

4. Which Personal Information Do You Gather?

We might get the following data:

• Your phone number, address, and name
• Details from your passport or date of birth that will allow us to verify your identification
• Electronic contact information, such as your cellphone number and email address
• Financial data, such as details about your bank or building society
• Details that will allow us to check your credit or other financial information
• Details regarding how you use our communication, IT, and other systems, as well as additional monitoring data
• Your health or medical records
• Information about equal opportunities monitoring

5. How Do You Utilize My Personal Information?

We must always have a valid reason for using personal data in accordance with the GDPR. This could be because we need the information to fulfill a contract with you, because you have given us permission to use your personal information, or because using it serves our legitimate business objectives. One of the following uses of your personal information is possible:

• Supplying and overseeing your account.
• Offering you our services. To enter into a contract with you, we need your personal information.
• Making our services unique and customized for you.
• Speaking with you. This can entail answering your calls or emails.
• Giving you information via email and/or mail that you have chosen to receive (you can unsubscribe or opt out at any time by notifying us).

We may also use your personal information for marketing reasons, such as contacting you via email, phone, text message, or post with news, offers, and information about our services, with your consent and/or as allowed by law. There will not be any spam or illegal marketing emailed to you. You will always have the option to opt out, and we will make every effort to completely protect your rights and adhere to our responsibilities under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You can ask to view our Data Protection Policy for more details on why and how we retain data.

6. How Much Time Will You Retain My Personal Information?

As previously said and as mandated by law, the Company will not keep any personal information for longer than is required for the reason or purposes for which it is gathered, stored, and processed.

Different kinds of personal information may be kept for varying amounts of time (and their retention is routinely reviewed) depending on how they are utilized.

The following factors must be considered while determining and/or evaluating retention periods:

a) The company’s goals and specifications;
b) The type of personal data in question;
c) The purpose or purposes for which the data is collected, held, and processed;
d) The Company’s legal basis for collecting, holding, and processing that data;
e) The category or categories of data subject to whom the data relates;

if a specific retention period cannot be set for a given type of data, criteria will be established to determine the retention of the data, ensuring that the data in question and the retention of that data can be regularly reviewed against those criteria.

Notwithstanding the specified retention time, if the company decides to do so (whether in response to a request from a data subject or otherwise), some personal data may be removed or otherwise disposed of before the specified retention period expires.

In order to establish, file, or defend legal claims, we might require your personal information. For this reason, after your personal information is no longer required for any of the aforementioned purposes, we will always keep it for 12 years.

The following are the only exceptions to this rule:

• The law mandates that we either retain your personal data longer or remove it sooner;
• You exercise your right to have the information deleted (where applicable), and we are not required to retain it for any of the legally allowed or mandated purposes; we file or defend a lawsuit or engage in other legal actions while we hold your personal information, in which case we will keep it until those actions are over and there are no further appeals available; or

• In certain situations, we may be required by current or future legislation, a court, or a regulator to retain your personal data for a longer or shorter amount of time.

In certain situations, it might also be required to keep personal information for longer periods of time if it is needed for statistical analysis, scientific or historical study, or public interest archiving. As mandated by the GDPR, all such retention will be subject to the deployment of suitable organizational and technical measures to protect the rights and freedoms of data subjects.

7. Where and How Do You Move or Store My Personal Information?

Your personal information will only be sent or stored within the United Kingdom. This implies that it will have complete GDPR protection.

Only nations that the European Commission has determined offer a sufficient degree of personal data protection will receive your personal information if necessary. The European Commission has more details.

For further information regarding the specific data protection procedure we employ when sending your personal information to a third country, please get in touch with us using the information provided in Part 11.

8. Safety of Your Information

We have put in place the necessary security measures to guard against personal data being misplaced, misused, or accessed without authorization. We restrict access to your personal data to those with a legitimate business need.

A duty of secrecy applies to those who process your data, and they will only do so in an authorized manner.
Additionally, we have protocols in place to handle any suspected breach of data security. If we are legally obligated to notify you and any relevant regulator of a suspected data security breach, we will do so.

9. Do You Exchange My Personal Information?

With one significant exception, we shall not disclose any of your personal information to outside parties for any reason.
We occasionally enter into agreements with outside companies to provide services to you on our behalf.
These could involve marketing, shipping, and payment processing.

We shall take action to guarantee that your personal data is handled safely, securely, and in compliance with your rights, our obligations, and the third party’s legal obligations, as detailed above in Part 8, if any of your personal data is required by a third party.

In certain specific situations, if we are participating in legal proceedings or adhering to legal duties, a court order, or the directives of a government entity, we may be legally forced to divulge certain personal data, which may include yours.

10. How Do I Get My Personal Information?

You can request a copy of any personal information we may have about you, as well as information about it, if you are interested. This is referred to as a “subject access request.”
Requests for topic access must be submitted in writing to the email or mailing addresses listed in Part 11. You can use a Subject Access Request Form to make this process as simple as feasible for you. Although using this form is not required, it is the simplest method to provide us with all the information we need to address your request as soon as possible.

Subject access requests are often free of charge. A fee may be assessed to compensate our administrative costs in responding to requests that are “manifestly unjustified or unreasonable,” such as repeated requests.

Within a month of receiving your request for subject access, we will reply. Typically, we strive to deliver a comprehensive answer, along with a copy of your personal information, within that time frame. However, in certain situations—especially if your request is more complicated—additional time may be needed, up to a maximum of three months after we receive it. We will keep you fully updated on our progress.

11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection,
including to make a subject access request, please use the following details):

Data Protection Manager: Sanjay Vig
Email address: admin@savproperties.com
Telephone number: 020 7824 0107
Postal Address: 104 Regent Rd,
Leicester LE1 7LT, United Kingdom

12. How Can I File a Complaint?

If you have any questions or concerns about how we use your information, we hope our Data Protection Manager can answer them.
Additionally, you have the right to file a complaint with a supervisory body under the General Data Protection Regulation, especially in the European Union (or European Economic Area) state where you work, typically reside, or where any alleged violation of data protection regulations took place. The Information Commissioner, who can be reached at https://ico.org.uk/concerns/, is the UK’s regulatory body.

13. Modifications to this Notice of Privacy

This Privacy Notice is subject to change at any time. For instance, if the legislation changes or if we alter our company in a way that impacts the protection of personal data, this might be required.
Any modifications will be posted on our website: savproperties.com