Frequently Asked Questions
Please keep in mind that tenants do not receive keys from SAV Properties. When keys are given, it is the tenant’s duty to duplicate them and store them in a secure place or with friends and family.
Get in touch with us so we can talk to your liaison officer. We will collaborate with the liaison officer to locate you a larger residence if your request is approved.
You can contact us at any moment to report a flaw or issue. There are other ways to file a complaint, such as sending a letter to our offices, contacting our dedicated maintenance support line, or filling out our online repair form.
Your Resident Welcome Pack contains basic recommendations that SAV Properties has established to assist you maintain your property and be a good neighbor.
You can easily access the Resident Welcome Pack online if you have misplaced or lost it. Please click this link if you live in East London. Please click this link if you live in North London.
Every four to six weeks, inspections will take place. To set up a time that works for you, you will be informed beforehand. The property manager will come by every day to conduct a property and occupancy inspection if you reside in one of our bed and breakfast (B&B) or multiple occupation (HMO) facilities.
You must write to us requesting permission to decorate, outlining the changes you plan to make. To make sure the landlord is okay with you decorating, we will get in touch with them. If you are considering decorating, please get in touch with us.
Which local council has assigned you will determine this. We do not decide on your notice time or duration of stay in our capacity as the property’s managing agency. The housing team at your local council will get in touch with you directly about this. Get in touch with us to find out who the housing team is if you are not sure.
In order for us to assist you with applying for benefits or setting up specific arrangements, we would prefer that you get in touch with us as soon as possible.
We hope that residents do not give each other any trouble. Please let us know if there are any issues, and we will look into it to find a solution.
Where you reside will determine this. We urge you to consider how much rubbish is thrown away and to recycle as much as you can. Every Council has data regarding recycling and waste. You may easily find out this information by calling your local council.
Public Sector & Private Organisations
At SAV Properties we believe in setting and achieving the highest standards in the delivery of our services. Key services to the public and private sectors are provided by The SAV Properties, a leading provider.
SAV Properties combines innovation, best value, and exceptional service delivery to provide a wide range of property, housing, care & support, and maintenance services.